Terms & Conditions

1. Acceptance of Terms

Welcome to Bharat Luv! By accessing or using our dating platform, mobile application, or related services, you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and Bharat Luv.

What This Includes:

• Bharat Luv mobile application (iOS and Android)
• Bharat Luv website and web services
• All features, tools, and content available through our platform
• Customer support and related services

2. Eligibility Requirements

To use Bharat Luv, you must meet certain eligibility criteria to ensure a safe and appropriate dating environment.

Age Requirements:

• You must be at least 18 years old to create an account
• Age verification may be required through government-issued ID
• Misrepresenting your age is grounds for immediate account termination

Legal Capacity:

• You must have the legal capacity to enter into binding agreements
• You are not prohibited from using dating services under applicable laws
• You are not currently banned from our platform

3. Account Responsibilities

Creating and maintaining your Bharat Luv account comes with important responsibilities to ensure platform integrity.

Account Creation:

• Provide accurate and truthful information during registration
• Use your real name and recent photos
• Verify your phone number and email address
• Complete profile verification when requested

Account Security:

• Keep your login credentials confidential
• Use a strong, unique password
• Do not share your account with others
• Report suspicious activity immediately

4. User Conduct Guidelines

Bharat Luv is committed to creating a respectful, safe, and inclusive environment for all users seeking meaningful connections.

Acceptable Behavior:

• Treat all users with respect and kindness
• Be honest and authentic in your interactions
• Respect others' boundaries and decisions
• Report inappropriate behavior or content

Prohibited Conduct:

• Harassment, bullying, or threatening behavior
• Sharing explicit, offensive, or inappropriate content
• Creating fake profiles or impersonating others
• Soliciting money, gifts, or personal information
• Promoting external services or businesses
• Sharing contact information in initial messages
• Engaging in discriminatory behavior based on race, religion, gender, or orientation

5. Content Guidelines

All content shared on Bharat Luv must adhere to our community standards to maintain a positive dating environment.

Photo Requirements:

• Photos must clearly show your face
• Use recent photos (within the last 2 years)
• No group photos as primary profile picture
• Appropriate clothing and poses only
• No watermarks, filters that obscure appearance, or promotional content

Profile Content:

• Write authentic and genuine profile descriptions
• No contact information (phone, email, social media) in profiles
• No advertising or promotional content
• Use appropriate language free from profanity

Prohibited Content:

• Nudity, sexually explicit, or suggestive content
• Violence, weapons, or illegal activities
• Hate speech or discriminatory content
• Copyrighted material without permission
• Spam or repetitive content

6. Safety & Security

Your safety is our top priority. We implement multiple measures to create a secure dating environment.

Our Safety Measures:

• Profile verification and manual review processes
• AI-powered content moderation
• 24/7 customer support and reporting systems
• Photo verification technology
• Secure messaging with encryption

Your Safety Responsibilities:

• Never share personal information (address, financial details) early in conversations
• Meet in public places for first dates
• Trust your instincts and report suspicious behavior
• Don't send money or gifts to people you haven't met
• Use Bharat Luv's messaging system for initial communications

7. Payments & Subscription Terms

Bharat Luv offers both free and premium features. Our premium subscriptions provide enhanced dating experiences.

Subscription Plans:

• Basic (Free): Limited matches and features
• Premium Monthly: Enhanced features with monthly billing
• Premium Quarterly: 3-month commitment with savings
• Premium Annual: 12-month commitment with maximum savings

Billing Terms:

• Subscriptions auto-renew unless cancelled
• Billing occurs at the start of each billing cycle
• Prices may change with 30 days notice
• Payments are processed securely through certified payment providers

Refund Policy:

• Refunds available within 14 days of purchase
• Partial refunds for unused subscription periods
• No refunds for accounts terminated for policy violations
• Contact support for refund requests

8. Privacy & Data Protection

We are committed to protecting your privacy and handling your personal data responsibly and transparently.

Data We Collect:

• Profile information you provide
• Usage data and app interactions
• Communication with other users (for safety purposes)
• Device information and location data (if permitted)

How We Use Your Data:

• Provide and improve our matching services
• Ensure platform safety and security
• Send relevant notifications and updates
• Analyze usage patterns to enhance user experience

9. Account Termination

Account termination can occur either at your request or as a result of policy violations.

Voluntary Termination:

• Delete your account anytime through app settings
• Contact support for assistance with account deletion
• Account deletion is permanent and cannot be undone
• Some data may be retained for legal compliance

Involuntary Termination:

• Violation of Terms and Conditions
• Inappropriate or harmful behavior
• Fake profiles or identity misrepresentation
• Multiple user reports or complaints
• Illegal activities or content

10. Liability & Disclaimers

While we strive to provide a safe platform, dating involves inherent risks that users must understand and accept.

Platform Limitations:

• We cannot guarantee the accuracy of user-provided information
• We are not responsible for user interactions outside our platform
• We cannot guarantee matches or relationship outcomes
• Technical issues may occasionally affect service availability
• We are not liable for any damages resulting from use of our services
• We are not responsible for third-party content or links
• We are not liable for any disputes between users
• We are not responsible for any loss of data or content
• We are not liable for any indirect, incidental, or consequential damages
• We are not responsible for any unauthorized access to your account
• We are not liable for any loss of profits or revenue
• We are not responsible for any claims made by third parties
• We are not liable for any damages resulting from your use of our services
• We are not responsible for any loss of goodwill or reputation
• We are not liable for any damages resulting from your reliance on our services
• We are not responsible for any loss of business opportunities

Disclaimer of Warranties:

• Our services are provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We do not endorse any user or their content
• We do not guarantee the safety or security of user interactions
• We do not guarantee the accuracy or reliability of any information on our platform
• We do not guarantee the availability of any specific features or services
• We do not guarantee the success of any matches or relationships
• We do not guarantee the quality or suitability of any user
• We do not guarantee the effectiveness of any safety measures
• We do not guarantee the accuracy of any location-based services
• We do not guarantee the compatibility of any devices or platforms
• We do not guarantee the performance of any third-party services
• We do not guarantee the availability of any specific content or features
• We do not guarantee the accuracy of any translations or interpretations
• We do not guarantee the effectiveness of any marketing or promotional efforts
• We do not guarantee the success of any advertising campaigns
• We do not guarantee the accuracy of any analytics or reporting
• We do not guarantee the effectiveness of any customer support
• We do not guarantee the availability of any specific support channels